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Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://thehopeinitiative.com.au/ (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

    
    - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
    - “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers , email address, and phone number.  We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above.  For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here:  https://www.shopify.com/legal/privacy.  We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/.  You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us here.

Product Information

Size Guide

 

60mm, 63mm, 67mm & 69mm 

When buying a full bangle I am sure you are wondering what size will be best! Here are two sure fire ways of getting it right every time.

Option 1 - Find a bangle you already own and measure the inside area 

 

Option 2 - Touch your pinky finger to your thumb and measure the distance between the outside thumb knuckle and the outside of the pinky knuckle.

These measurement will give you a size indication.

 

CUFFS

Baby

Baby bangles are designed for little wrists. The length of the cuff is 10.5 cm long and is fully adjustable to your child's wrist.

Young Adult

Teen / Tiny adult cuffs are designed for 4 years + up to adult depending on the size of your wrist. They are perfect for adults with large hands but tiny wrists. Measuring 14 cm long they can be opened and closed to suit most wrist sizes.

Adult

Adult cuffs are designed for men and women. These amazing cuffs measure 16 cm long and are fully adjustable to fit most wrists.

 

Product Care

 

Caring for Rose Gold & Yellow Gold-Plated Bangles
 

Our 18k Rose Gold and 14k Yellow Gold-plated bangles are simply gorgeous, but delicate. Taking extra care for them is a must if you want to prevent any of the rose/yellow gold tarnishing, fading out or being worn away.

Make your Rose/Yellow Gold-plated bangles stay sparkly, shiny and keep their luster! Remember these few things you need to AVOID.

  1. Do not use perfume, lotions, hairspray or other sprays while wearing your rose/yellow gold-plated jewellery. This is one of the main causes of tarnishing. If you are going to wear your bangles, you need to skip putting perfume on your wrist. The chemicals in perfume can react with the rose gold and cause it to tarnish. When you do your hair, don’t forget to wash your hands and wrists before popping those rose/yellow gold bangles on. Just keep in mind that chemicals and rose/yellow gold-plated bangles simply do not mix!

  2. If you’re using lotion, wait a little while before wearing your bangles, make sure the lotion is fully absorbed by your skin before putting your bangles on. Remember that the quality of the plating will deteriorate if it’s exposed to too much moisture.

  3. Chlorinated, salt or freshwater must always be avoided. Water can cause it to disintegrate or wear off. Make sure to take your rose gold/yellow gold bangle off before taking a shower or bath and most especially when you’re going swimming. This is also true for sweat, when you exercise or do anything that will make you sweat heavily, do not wear your bangle. Remember: swimming, showering, bathing and exercising are not a good match for your bangle!

  4. Please do not use a silver cloth, baking soda, or any other chemicals to clean rose/yellow gold plated jewellery.

  5. Avoid storing rose-gold and yellow-gold bangles together. It might cause each other to tarnish, fade and/or turn colors. It is better to have different storage places for different colors of jewelleries or just simply remember to store them not so close to each other. Store in a dry area.

Our bangles are delicate, and they need your tender loving care! Unfortunately, anything plated will eventually tarnish with time and wear, but you can maximize their lifespan by following the things to avoid mentioned above.

 

Caring for Stainless-Steel Silver

Our stainless-steel silver are as tough as nails and won't tarnish or rust. Yes, it can get scratched but no worries! Your local jeweller should be able to polish them out for you or you can also polish them yourself by simply using a silver polishing cloth.

You can avoid scratches, by wrapping your jewellery in a soft cloth after cleaning or keep it in a jewellery box separate from other types of jewellery you have.

When cleaning your silver bangle, it is recommended to use a lint free cloth dipped in warm soapy (mild dishwashing liquid is fine) water to wipe the bangle clean. Use your silver polishing cloth to dry and polish the silver bangle.